📜 Terms of Service

Effective Date: June 20, 2025

These Terms (“Terms”) govern your access to and use of www.getnio.app and the Nio App (collectively, the “Service”). By using Nio, you agree to these Terms.

1. Using Nio

  • You must be 13+; minors between 13–17 need guardian consent.

  • Use for lawful, personal purposes only.

  • Provide accurate registration info; keep it updated.

2. User Accounts

  • You’re responsible for any actions taken under your account.

  • No unauthorized account sharing or misuse.

  • Notify us of unauthorized access immediately.

3. Content & Usage

  • Nio is not a substitute for professional advice (medical, legal, or mental health).

  • Avoid disallowed content: hate speech, illegal requests, disallowed sexual content, etc.

  • We may monitor or remove content that violates these Terms.

4. Payments & Subscriptions

  • Certain features may be subscription-based.

  • Paid features are non-refundable, except where required by law.

  • We may offer refunds in exceptional cases.

5. Privacy & Data

Usage governed by our Privacy Policy. Agreeing to Terms includes agreeing to data practices outlined in it.

6. Intellectual Property

  • Nio retains all rights to the app and content.

  • You may not copy, modify, or reverse engineer our software.

  • You retain rights to your personal input; you grant us a license to process it.

7. Termination

  • We may suspend or terminate accounts for misconduct or violation of these Terms.

  • You can delete your account at any time; some data may remain as required by law.

8. Disclaimers & Liability

  • Provided “as-is” without warranties.

  • We do not guarantee availability, accuracy, or error-free operation.

  • Maximum liability limited to subscription fees paid in the last 3 months.

9. Indemnification

You agree to indemnify Nio against any claims arising from your misuse of the Service.

10. Governing Law

California law governs these Terms. Disputes resolved in California courts.

11. Changes to Terms

We’ll update this page and notify via email or in-app notice. Continued use means acceptance.

12. Contact Information

Questions? Email support@getnio.app.

⚡ Next Steps

  • Update email addresses and legal jurisdiction as needed.

  • Host these pages at www.getnio.app/privacy-policy and .../terms-of-service.

  • Link them from your SMS consent form and App Store metadata.

  • For U.S.-only focus, CCPA compliance as stated; consider GDPR addendum if you expand.